Information About Soft Keys for Voice-Mail Messages

Information About Soft Keys for Voice-Mail Messages

Information About Soft Keys for Voice-Mail Messages


Tip
To display additional soft keys, press the More soft key.

 


While listening to a message, you can press any of the following soft keys:

 

 

Option

Description

 

End 


Jump to end of message.


F.Fwd 

 

Go forward 3 seconds.

 


Pause


Pause or restart message.

 


Rewind 


Restart message or go back 3 seconds.

 

 

 

After listening to a message, you can press any of the following soft keys:

 

 

Option

Description

 

Delete 


Mark message as “deleted.” Message is permanently deleted when you exit VoiceView Express.



FwdMsg 

 

Forward message to another voice mailbox. Not available for all messages.

 


Home


Display Personal Mailbox menu.

 


Listen 


Play message again.

 


MrkNew


Mark message as “new.”



NxtMsg



Display information about the message listed just below this message on the page.


PrevMsg



Display information about the message listed just above this message on the page.



Reply


Switch on the microphone and begin recording the message. Not available for all messages.You can also select the Live Reply option.


Re-Send


Send a Nondelivery Receipt (NDR) message again.



Save


Save message.


 

 

Tip

See the “Managing Your Inbox” section to modify the order and type of messages listed in your inbox.

If your inbox contains more than 32 messages, you can press one of the following soft keys to view additional pages of messages:

 

 

Option

Description

 

Home 


Display Personal Mailbox menu.



Next Pg 

 

Display the next page of inbox.



Prev Pg


Display the previous page.


 

 


    • Related Articles

    • After Receiving Voice-Mail Messages

      After Receiving Voice-Mail Messages After you receive voice-mail messages in your e-mail, you can perform the following actions: Listen to messages—Typically, you can double-click the .wav file message attachment to listen to it. Change the status of ...
    • Sending Voice Messages

      Sending Voice Messages To record and send a voice-mail message: Step 1 Perform steps in the “Logging In To VoiceView Express” section to display the Personal Mailbox menu. Step 2 From the Personal Mailbox menu: Choose Send Message and press Select. ...
    • Downloading Voice-mail Messages

      Downloading Voice-mail Messages You will need to see the documentation for your e-mail program for instructions on how to set up your program to retrieve IMAP messages. Cisco Unity Express voice-mail messages download to a folder called Inbox. If you ...
    • Voice-mail Options

      Voice-mail Options After dialing in to Cisco Unity Express, you can choose the following options from the main menu: Options Description   1   Listen to new messages. See the Cisco Unity Express Voice-Mail System Quick Start Guide for more ...
    • Receiving Voice-mail Messages in Your E-mail

      Receiving Voice-mail Messages in Your E-mail Note This feature is not available on all systems. Contact your system administrator. You can set up Cisco Unity Express to deliver your voice-mail messages to an e-mail program. You must use a standard ...