After Receiving Voice-Mail Messages

After Receiving Voice-Mail Messages

After Receiving Voice-Mail Messages


After you receive voice-mail messages in your e-mail, you can perform the following actions:


  • Listen to messages—Typically, you can double-click the .wav file message attachment to listen to it.


  • Change the status of a message—Mark a message as read or unread.


  • Delete messages—Mark a message as deleted in your inbox, which also moves it into the deleted messages portion of your voice-mail system. Logging out of your e-mail client removes all deleted messages in your e-mail mailbox.


Note
Deleted messages must be purged to entirely remove the message from your system.


  • Undelete messages—Change the state of a message from deleted to saved and remove it from the deleted message storage space. As long as deleted messages are not purged, you can undelete them.


  • Purge deleted messages—Remove deleted messages from your e-mail client and server.


Updating the status of a message in your e-mail program also updates the message status on the voice-mail system. For example, marking a message as Read on your e-mail client will mark the message as saved on the telephone voice-mail system, and turn off your message-waiting indicator light on your phone if you have no other new messages.


Note
Not all of these actions may be supported by your e-mail program; see your e-mail program documentation for more information.


Private Voice-Mail Messages

You can only download the headers, or summaries, of voice-mail messages that have been marked “Private” by the sender. You must dial in to the voice-mail system to listen to the body of the private voice-mail message.


Caution
Do not delete a private message from your Inbox before listening to it. Deleting the message in your e-mail client deletes the actual voice-mail message from the system and you cannot listen to it.


Broadcast Messages

You can only download broadcast messages that you have previously listened to and saved through the telephone voice-mail system. New broadcast messages are not downloaded to your e-mail program.




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