Accessing Live Reply in VoiceView Express

Accessing Live Reply in VoiceView Express

Accessing Live Reply in VoiceView Express


When you press the Reply button for a selected message, you may have the option of choosing the Live Reply function.


This function is available when responding to new, saved, or deleted voice messages from subscribers or from messages containing the required identification information. The Live Reply function is not available if the voice-message does not contain the required caller information.

Your system administrator must activate the live reply function.


Note
If you invoke this function, you will not be returned to your voice-mail session on termination of the call. You must redial the voice mail pilot number.


To access Live Reply:


Step 1
Select the message.


Step 2
Press the Reply button.


Step 3
Choose 2 Call <extension>. Press Select.


Cisco Unity Express attempts to establish a call to the subscriber who sent the message.



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