Accessing Cisco Unity Express Using Your Cisco Unified IP Phone and VoiceView Express

Accessing Cisco Unity Express Using Your Cisco Unified IP Phone and VoiceView Express

Accessing Cisco Unity Express Using Your Cisco Unified IP Phone and VoiceView Express


Note

To use Cisco VoiceView Express, it must first be configured and activated by your system administrator.


This section provides information about using VoiceView Express and the buttons and soft keys on your Cisco Unified IP phone to browse, listen, and manage voice-mail messages in your personal voice mailbox.


Use any of the following buttons anytime while using VoiceView Express:

 

 

Dial Pad

 

Press numbers to choose corresponding menu items. To enter multiple-digit numbers, press the first and subsequent numbers in quick succession.


Press keys to enter data and special characters. Each key represents one or more alphanumeric characters. Continue to press the key to select the desired alphanumeric character from the subsequent menu.

 


Navigation button                   

                                           

 

 

 

Scroll through menus and highlight menu items. Use in conjunction with soft keys to activate functions for a highlighted item.

 

 

Services button


 

 

Access or exit VoiceView Express.

 

 

 

 

Soft keys engage the functions displayed as tabs on the LCD screen of your Cisco Unified IP phone. The following functions can be available at any time while using VoiceView Express, depending on which VoiceView Express window or menu appears. Activate the soft key function by pressing the corresponding soft key button.

 

 

 

<<

 

Navigate to edit characters. Use the backspace soft key to erase digits that were entered incorrectly.

 


Back

 

 

 

 

 

Discard not yet executed operations or unsaved choices and display the previously viewed menu or window.

 

Cancel

 

 

 

 

Discard not yet executed operations or unsaved choices.

 


Logout

 


(Personal Mailbox window only) Exit the VoiceView Express feature.

 


More


Display additional soft keys.



OK


Confirm receipt of a displayed message and display the next menu or window.



Select


Accept a choice and display the next menu or window.


 





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