Setting Up Message Notification

Setting Up Message Notification

Setting Up Message Notification


This section contains the following procedures:

 

You can set up Cisco Unity Express to notify you of newly received voice-mail messages by phone, pager, or e-mail. Cisco Unity Express contacts your device to inform you that you have received a voice-mail message.

 

You can also set up a cascading notification option in which Cisco Unity Express sends unanswered voice-mail messages to specified first-tier recipient devices followed by additional recipients’ devices if the message continues in an unread state.

 

This section describes using the telephone voice-mail system to configure notifications for phone or numeric pagers only. You can use the following tools to set up notifications for alphanumeric pagers and e-mail (in addition to phones and numeric pagers):

  • Cisco Unity Express VoiceView Express—Use your Cisco IP phone to set up notifications for phones, alphanumeric pagers, or e-mail. See the “Personalizing Your Settings” section for more information. 
  • Cisco Unity Express GUI—Use your PC to configure notifications for phones, alphanumeric pagers, or e-mail. Access the GUI using Microsoft Internet Explorer (5.5 or later) to connect to your Cisco Unity Express server, and log in using your alphanumeric user ID and password. Contact your system administrator if you do not know your server address, user ID, or password. See the online help for more information on using the GUI to configure notifications (press the “help” button when using the Cisco Unity Express GUI).

    • Related Articles

    • Setting up Cascading Notification

      Setting up Cascading Notification This section contains the following procedures: Playing Your Cascading Notification Rules Adding Cascading Notification Rules Changing Cascading Notification Rules Deleting Cascading Notification Rules   You can set ...

    • Accessing the Notification Menu

      Accessing the Notification Menu   Step 1 Perform steps in the “Accessing Cisco Unity Express by Phone” section to reach the main voice-mail menu.   Step 2 Press 4 to access the Setup Options menu.     Step 3 In the Setup Options menu, press 2 to ...

    • Adding Cascading Notification Rules

      Adding Cascading Notification Rules   To add new notification rules, follow these steps.   Step 1 To add a new cascading notification rule, press 2 in the Change Cascading Settings menu.   Step 2 Enter the subscriber name or extension. (The system ...

    • Changing the Notification Phone Number

      Changing the Notification Phone Number    Step 1 After pressing 3 in the Message Notification Menu to change the notification phone number, the system tells you if a phone number is currently assigned to the device (phone or pager). If a phone number ...

    • Setting up Nonsubscriber Message Delivery

      Setting up Nonsubscriber Message Delivery You can compose voice messages for delivery to external numbers or nonsubscribers. Delivery dates can be set for up to one year in advance. Step 1 Perform steps in the “Logging In To VoiceView Express” ...