Troubleshooting
Why am I unable to add an email alias?
Why am I unable to add an email alias? If you’re having problems adding an email alias, there are two possible reasons: The alias is already attached to another active mailbox Check the list of existing addresses for each mailbox on your account to ...
I have two copies of some emails, is this correct?
I have two copies of some emails, is this correct? Yes, you may see two copies of some emails if: You are using POP to retrieve mail and you have ticked the software setting 'leave a copy on server'. If this is the case, when you retrieve mail from ...
I'm getting email error messages with the code 0x800CCC**. What should I do?
I'm getting email error messages with the code 0x800CCC**. What should I do? If there’s a problem when you try to send or receive email using Microsoft Outlook, you might get a message containing the error number 0x800CCC** This can happen for a ...
I can't share my calendar in Outlook 2007
I can't share my calendar in Outlook 2007 When you share your calendar using Microsoft Office Outlook 2007, you may receive this error message: Error while preparing to send sharing message. Also, if you try to check the permissions on the calendar, ...
What should I do if my Office 365 account is blocked?
What should I do if my Office 365 account is blocked? If you get an error message when using email software (such as Outlook) or when you sign in to Microsoft Office 365, your account may have been blocked. This is done to protect your account ...
I can't send or receive emails, what should I do?
I can't send or receive emails, what should I do? Click here for details.
My emails are being rejected - I'm getting messages with the error code 550. What should I do?
My emails are being rejected - I'm getting messages with the error code 550. What should I do? Click here for details.
Using Outlook 2003 with Office 365
Using Outlook 2003 with Office 365 Microsoft ends its support for Windows XP inc Outlook 2003, find out more. You can solve most problems by installing the latest updates, the most important of which is Service Pack 3 (the current version for Outlook ...
Windows XP - Withdrawal of support
Windows XP - Withdrawal of support After April 8th 2014, Microsoft is no longer providing support and technical assistance for Windows XP, including automatic updates that help protect your PC. Support for Microsoft Outlook 2003 is discontinued from ...
I can't log in to My Office or my email. What should I do?
I can't log in to My Office or my email. What should I do? Click here for details.
I am unable to set up a new email account in Outlook due to an issue with multiple profiles. What should I do?
I am unable to set up a new email account in Outlook due to an issue with multiple profiles. What should I do? Microsoft ends its support for Windows XP inc Outlook 2003, find out more. When you add an email account to Outlook 2003/2007, an email ...
I can receive but not send emails. (I keep getting error code 0x80042109). What should I do?
I can receive but not send emails. (I keep getting error code 0x80042109). What should I do? The most common cause of this error message is a problem with connecting to the internet and account settings configured incorrectly in Outlook. First, make ...