How Do I
How to tell if a Trunk is used for incoming calls, outgoing calls or both on CS1000/Meridian?
How to tell if a Trunk is used for incoming calls, outgoing calls or both on CS1000/Meridian? Call direction settings can be implemented at either end of a trunk route. You can check a route on the Meridian 1 by following these steps: Print out the ...
How do I change the telephone type from a 3901 to a 3902 on CS1000/Meridian?
How do I change the telephone type from a 3901 to a 3902 on CS1000/Meridian? The 3900 series of telephones uses a default for the keys according to the telephone type. When you add a new extension, TYPE = 39XX automatically sets the keys. To make ...
What is Call Forward and Hunt by Call Type in CS1000/Meridian?
What is Call Forward and Hunt by Call Type in CS1000/Meridian? This feature allows internal and external calls to be routed to different destination DNs under Call Forward No Answer and Hunting (busy/engaged) situations. For details, view the PDF ...
What are Feature Activation Codes in CS1000/Meridian?
What are Feature Activation Codes in CS1000/Meridian? Extension features of the Meridian system can help extension users save time and effort, making their working day more efficient. Features are activated and deactivated by keying codes into the ...
What is Incoming DDI Digit Conversion in CS1000/Meridian?
What is Incoming DDI Digit Conversion in CS1000/Meridian? The Direct Dialling In (DDI in the UK but sometimes referred to as DID) Digit Conversion (IDC) feature, allows digits received from DDI exchange lines to be converted to unrelated extension ...
What is a Coordinated Dialling Plan and how do I use it in CS1000/Meridian?
What is a Coordinated Dialling Plan and how do I use it in CS1000/Meridian? A Co-ordinated Dialling Plan (CDP) identifies a string of digits (steering code), up to seven in length, and routes calls according to the rules programmed against this ...
What are the different ways of forwarding and hunting calls in CS1000/Meridian?
What are the different ways of forwarding and hunting calls in CS1000/Meridian? There are six different types of forwarding and hunting calls. A. Call Forward All Calls The Call Forward all calls feature allows an extension user to divert their ...
What is Call Forward all calls in CS1000/Meridian?
What is Call Forward all calls in CS1000/Meridian? The Call Forward All Calls feature allows an extension user to unconditionally divert their incoming calls to another extension, or to an external number. The forwarding number can be changed at any ...
How can I override Call Forward in CS1000/Meridian?
How can I override Call Forward in CS1000/Meridian? The CLS (class of service) CFHA (call forward and hunt override allowed), when allocated to an extension TN allows that particular extension user to dial a FFC (flexible feature code) followed by ...
How can I listen to calls on CS1000/Meridian, being handled by agents in my call centre?
How can I listen to calls on CS1000/Meridian, being handled by agents in my call centre? Only supervisor ACD telephones can monitor or observe calls, review the set up of the extension TN and check that key 0 is an ACD key with a status of spv not ...
How are keys numbered on the M3900 telephones?
How are keys numbered on the M3900 telephones? A guide is available for download showing the key layout for each of the telephones. Please see the M3900 series telephone PDF guide below: You will need Adobe Reader to view PDF documents. Notes: The ...
How do I change the system speed call list on CS1000/Meridian?
How do I change the system speed call list on CS1000/Meridian? Please follow the steps below, in order to change an entry in the System Speed Call List. If you wish to remove an entry the same method should be followed but instead of overwriting the ...
Why do I need maintenance & support on my CS1000/Meridianphone system?
Why do I need maintenance & support on my CS1000/Meridianphone system? Without first class maintenance services on your communication system, you may find yourself cut off from your customers, suppliers and data by even a minor problem. We offer ...
Where can I find information on CS1000 & Meridian Error Codes?
Where can I find information on CS1000 & Meridian Error Codes? To look up error or command codes please open the PDF below and enter the code being returned by your CS1000 or Meridian into the Find box in Acrobat Reader. If you can't see the Find box ...
Why can't I dial international numbers with 14 digits from CS1000/Meridian?
Why can't I dial international numbers with 14 digits from CS1000/Meridian? The FLEN length associated with Special Numbers (SPNs) can cause calls to fail. International numbers can be of varying length these days. An SPN may deal with several ...