CISCO Unified IP Phone
Cisco Unified IP Phone Power
Cisco Unified IP Phone Power The Cisco Unified IP Phones can be powered with external power or with Power over Ethernet (PoE). External power is provided through a separate power supply. PoE is provided by a switch through the Ethernet cable attached ...
Install Cisco Unified IP Phones
Install Cisco Unified IP Phones You must connect the Cisco Unified IP Phone to the network and to a power source before using it. See Cisco Unified IP Phone Cable Installation for a graphical representation of the connections. Note Before you ...
Cisco Unified IP Phone Cable Installation
Cisco Unified IP Phone Cable Installation The following figure and table show how to connect your phone. 1 DC adaptor port 6 Handset port 2 AC-to-DC power supply 7 Headset port 3 AC power cord 8 Footstand button 4 Network port 9 Auxiliary ...
Cisco Unified IP Phone Expansion Module
Cisco Unified IP Phone Expansion Module The Cisco Unified IP Phone Expansion Module attaches to a Cisco Unified IP Phone 7962G, 7961G and 7961G-GE to extend the number or line appearances or programmable buttons on your phone. These phones support ...
Feature Key Capacity Increase for Cisco Unified IP Phones
Feature Key Capacity Increase for Cisco Unified IP Phones The Cisco Unified IP Phone Expansion Modules 7915 and 7916 attach to your Cisco Unified IP Phone 7962G, adding up to 48 extra line appearances or programmable buttons to your phone. The line ...
Ethernet Information Area Fields
Ethernet Information Area Fields Item Description Tx Frames Total number of packets transmitted by the phone Tx broadcast Total number of broadcast packets transmitted by the phone Tx multicast Total number of multicast packets transmitted by ...
Access and Network Area Fields
Access and Network Area Fields Item Description Rx totalPkt Total number of packets received by the phone Rx crcErr Total number of packets received with CRC failed Rx alignErr Total number of packets received between 64 and 1522 bytes ...
External Device Use
External Device Use Cisco recommends the use of good quality external devices, such as speakers, microphones, and headsets that are shielded (screened) against unwanted radio frequency (RF) and audio frequency (AF) signals. Depending on the ...
Handset
Handset The wideband-capable handset is designed especially for use with a Cisco Unified IP Phone. It includes a light strip that indicates incoming calls and voice messages waiting. To connect the handset to the Cisco Unified IP Phones 7962G and ...
Network and Access Ports
Network and Access Ports The back of the Cisco Unified IP Phones includes these ports: • Network Port Labeled 10/100 SW on the 7962G, 7942G, 7961G, and 7941G Labeled 10/100/1000 SW on the 7961G-GE and 7941G-GE • For the Cisco Unified IP Phones 7962G ...
Headset
Headset Although Cisco Systems performs internal testing of third-party headsets for use with the Cisco Unified IP Phones, Cisco does not certify or support products from headset or handset vendors. We recommend that the use of good quality ...
Cisco Unified IP Phone Menus
Cisco Unified IP Phone Menus The Cisco Unified IP Phone includes the following configuration menus: Network Configuration: Provides options for viewing and making a variety of network settings. Device Configuration: Provides access to sub-menus from ...
Security Profiles
Security Profiles All Cisco Unified IP Phones that support Cisco Unified Communications Manager use a security profile, which defines whether the phone is nonsecure, authenticated, or encrypted. For information about configuring the security profile ...
Security Restrictions
Security Restrictions A user cannot barge into an encrypted call if the phone that is used to barge is not configured for encryption. When barge fails in this case, a reorder (fast busy) tone plays on the phone of the barge initiator. If the ...
Cisco Unified IP Phone Security
Cisco Unified IP Phone Security The security features protect against several threats, including threats to the identity of the phone and to data. These features establish and maintain authenticated communication streams between the phone and the ...
Authenticated, Encrypted, and Protected Phone Calls
Authenticated, Encrypted, and Protected Phone Calls When security is implemented for a phone, you can identify authenticated or encrypted phone calls by icons on the screen on the phone. You can also determine if the connected phone is secure and ...
Call Security Interactions and Restrictions
Call Security Interactions and Restrictions Cisco Unified Communications Manager checks the phone security status when conferences are established and changes the security indication for the conference or blocks the completion of the call to maintain ...
Cisco Unified IP Phone Security Features
Cisco Unified IP Phone Security Features Implementing security in the Cisco Unified Communications Manager system prevents identity theft of the phone and Cisco Unified Communications Manager server, prevents data tampering, and prevents call ...
Phone Startup Process
Phone Startup Process When connecting to the VoIP network, the Cisco Unified IP Phones go through a standard startup process, described in the following steps. Depending on your specific network configuration, not all of these steps may occur on ...
Unified CM Configuration Menu
Unified CM Configuration Menu The Unified CM Configuration menu contains the options Unified CM1, Unified CM2, Unified CM3, Unified CM4, and Unified CM5. These options show the Cisco Unified Communications Manager servers that are available to ...
Cisco Unified IP Phone Supported Features
Cisco Unified IP Phone Supported Features Cisco Unified IP Phones function much like a digital business phone, allowing you to place and receive phone calls. In addition to traditional telephony features, the Cisco Unified IP Phones include features ...
Corporate Directory Setup
Corporate Directory Setup Cisco Unified Communications Manager uses a Lightweight Directory Access Protocol (LDAP) directory to store authentication and authorization information about users of Cisco Unified Communications Manager applications that ...
Phone Power Consumption
Phone Power Consumption The Cisco Unified IP Phone 7900 Series supports Cisco EnergyWise. EnergyWise is also known as Power Save Plus. When your network contains an EnergyWise controller, you can configure these phones to sleep (power down) and ...
Cisco Unified IP Phone Deployment
Cisco Unified IP Phone Deployment When deploying a new IP telephony system, system administrators and network administrators must complete several initial configuration tasks to prepare the network for IP telephony service. For information and a ...
User Personal Directory Entries Setup
User Personal Directory Entries Setup Users can configure personal directory entries on the Cisco Unified IP Phone. To configure a personal directory, users must have access to the following: User Options web pages: Make sure that users know how to ...
International User Support Overview
International User Support Overview Translated and localized versions of the Cisco Unified IP Phones are available in several languages. If you are supporting Cisco Unified IP Phones in a non-English environment, the following sections ensure ...
Language Overlays for Phone Buttons
Language Overlays for Phone Buttons To support the needs of international users, the button labels on the Cisco Unified IP Phones display icons rather than text to indicate the purposes of the buttons. You can purchase language-specific text overlays ...
Unified Communications Manager Endpoints Locale Installer
Unified Communications Manager Endpoints Locale Installer By default, Cisco IP Phones are set up for the English (United States) locale. To use the Cisco IP phones in other locales, you must install the locale-specific version of the Unified ...
International Call Logging Support
International Call Logging Support If your phone system is configured for international call logging (calling party normalization), the call logs, redial, or call directory entries may display a plus (+) symbol to represent the international escape ...
Product-Specific Parameters
Product-Specific Parameters Cisco Unified Communications Manager Administration allows you to set some product specific configuration parameters for Cisco Unified IP Phones. The following table lists the configuration windows and path in Cisco ...
Obtain Cisco Unified IP Phone Address Book Synchronizer
Obtain Cisco Unified IP Phone Address Book Synchronizer To download a copy of the synchronizer to send to your users, follow these steps: Procedure Step 1 To obtain the installer, choose Application > Plugins from Cisco Unified Communications ...
Corporate and Personal Directories
Corporate and Personal Directories The Directories button on the Cisco Unified IP Phones gives users access to several directories. These directories can include: Corporate Directory: Allows a user to look up phone numbers for coworkers. To support ...
Phone Button Templates
Phone Button Templates Phone button templates let you assign speed dials and call-handling features to programmable line buttons. Call-handling features that can be assigned to buttons include call forward, hold, and conference. Ideally, you modify ...
Services Setup
Services Setup The Services button on the Cisco Unified IP Phones gives users access to Cisco Unified IP Phone Services. You can also assign services to the programmable buttons on the phone. These services comprise XML applications that enable the ...
User Options Web Page Management
User Options Web Page Management From the User Options web page, users can customize and control several phone features and settings. For detailed information about the User Options web pages, see Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, ...
EnergyWise Setup on Cisco Unified IP Phone
EnergyWise Setup on Cisco Unified IP Phone To reduce power consumption, you can configure the phone to sleep (power down) and wake (power up) if your system includes an EnergyWise controller (for example, a Cisco Switch with the EnergyWise feature ...
Phone Settings Overview
Phone Settings Overview Cisco Unified IP Phones include many configurable network and device settings that you may need to modify before the phone is functional for your users. You can access these settings, and change many of them, through menus on ...
Cisco Unified IP Phones and Different Protocols
Cisco Unified IP Phones and Different Protocols The Cisco Unified IP Phones can operate with Skinny Client Control Protocol (SCCP) or Session Initiation Protocol (SIP). You can convert a phone from using one protocol to using the other protocol. ...
Cisco Unified IP Phone Settings
Cisco Unified IP Phone Settings • Phone Settings Overview • Cisco Unified IP Phone Menus • Phone Setup Options • Network Configuration Menu • Device Configuration Menu • Security Configuration Menu
Internal Support Web Site Overview
Internal Support Web Site Overview If you are a system administrator, you are likely the primary source of information for Cisco Unified IP Phone users in your network or company. It is important to provide current and thorough information to ...
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