How do I
How do I retrieve my BCM voicemail messages, when I am away from the Office?
How do I retrieve my BCM voicemail messages, when I am away from the Office? You can retrieve your messages when away from the office at any time. Please follow the information below: Ring your telephone number, when voicemail answers press 88. Enter ...
How do I reset a BCM Mailbox Password via Telephony programming?
How do I reset a BCM Mailbox Password via Telephony programming? The passwords can be reset from a 2 line display system phone such as a T7316, M7310 orM7324 and you will need your programming overlay. To reset a Mailbox password via Telephony ...
Where can I download the Business Series Terminals Label Maker?
Where can I download the Business Series Terminals Label Maker? The Business Series Terminals Label Maker is to be used with the T7100, T7208 & T7316 telephones. Desktop Assistant is a Windows application used by end-users to create customised ...
What BCM450 software release do I have?
What BCM450 software release do I have? You can find the BCM software version via a PC, using Element Manager or an internet browser connecting to the BCM. Locating the software version using Element Manager To find the software version via Element ...
Where can I download the BCM Dial by Name software (BCM4, BCM450 & BCM50 only)?
Where can I download the BCM Dial by Name software (BCM4, BCM450 & BCM50 only)? Before you download the Dial by Name free 60 day trial software, please check that your BCM has a spare seat of LAN CTE. Access and log into the Business Element ...
Is Windows Vista compatible with the BCM systems?
Is Windows Vista compatible with the BCM systems? Avaya have confirmed on their website, that Vista Business, Vista Enterprise and Vista Ultimate are compatible with the following BCM systems. BCM 50 Release 3 to 6 versions. BCM 450 Release 1 to 6 ...
How do I change the music on hold setting in BCM?
How do I change the music on hold setting in BCM? Hold tones are played to callers who are put on hold or are in transfer. The On Hold setting in Telephony/Global settings/Feature settings, needs to be changed if you want callers to hear the external ...
What is BCM Dial by Name?
What is BCM Dial by Name? Dial by Name is an Interactive Phone Directory for BCM. It enables you to:- Dial your contacts by simply spelling their name See who's calling before you answer View and Dial from your personal call history Access the ...
Can I upgrade my BCM telephone system?
Can I upgrade my BCM telephone system? Yes, we don't sell it as a system anymore, but you can still expand BCM as your business grows - add optional extras to the standard BCM to meet your changing business needs. Please note that IP Office system ...
What are the feature codes for BCM Dial by Name?
What are the feature codes for BCM Dial by Name? The default feature code for BCM Dial by name is Feature 963. The default feature code for BCM Dial by name last number redial is Feature 964.
Where can I download the BCM VPN Contivity Client?
Where can I download the BCM VPN Contivity Client? BCM system versions 4.0, 50 and 450 can provide a remote working solution. The VPN Contivity Client provides a fully encrypted and authenticated virtual private network (VPN) connection from your ...
What are hunt groups & how do I create them in BCM?
What are hunt groups & how do I create them in BCM? You can have up to 30 different Hunt groups on your system. Each hunt group has its own unique extension number starting at DN625. Lines assigned to the hunt group will ring the member extensions ...
Which BCM (Business Communications Manager) do I have?
Which BCM (Business Communications Manager) do I have? The images below will help you identify your BCM control unit version (system hardware). The control unit is a grey box, similar to a desktop PC with the following logo: Nortel (software release ...
Why do I need maintenance & support on my BCM phone system?
Why do I need maintenance & support on my BCM phone system? Without first class maintenance services on your communication system, you may find yourself cut off from your customers, suppliers and data by even a minor problem. We offer QueryTel ...
What BCM50 software release do I have?
What BCM50 software release do I have? You can find the BCM software version via a PC, using Element Manager or an internet browser connecting to the BCM. Locating the software version using Element Manager To find the software version via Element ...
How do I initialize and access my Voice Mailbox on BCM?
How do I initialize and access my Voice Mailbox on BCM? Once a mailbox has been created, you will need to access and initialise the Mailbox. To access a Voice mailbox follow these simple instructions: Leave the handset down and press Feature 981. ...
Is BCM compatible with computers running a Windows 7 operating system?
Is BCM compatible with computers running a Windows 7 operating system? This is the official statement from Avaya regarding the compatibility of the new Windows 7 and the BCM software and applications. BCM 50 Release 5 and BCM 450 Release 5 only The ...
Where can I download the BCM VPN Contivity Client?
Where can I download the BCM VPN Contivity Client? BCM system versions 4.0, 50 and 450 can provide a remote working solution. The VPN Contivity Client provides a fully encrypted and authenticated virtual private network (VPN) connection from your ...
Where can I find printable telephone overlays?
Where can I find printable telephone overlays? The telephone overlay can be printed and cut out so it can be used for system programming. Please select your phone from the list below and view PDF file to print: M7208 Telephone M7208N Telephone M7310 ...
How do I adjust the ringing volume or ring tone on BCM?
How do I adjust the ringing volume or ring tone on BCM? To adjust the ringing volume: With the telephone free of calls and the handset on the rest press Feature *80, the telephone should now ring, you can adjust the volume by pressing the volume bar ...