How do I access my voicemail on Avaya IP Office? To access your voicemail follow the steps below: Dial *17 from your extension. Some Avaya telephones have a dedicated voicemail key which can also be used to access your mailbox. If your mailbox has an ...
How do I import a list of telephone numbers into Avaya IP Office directory? To import a list of numbers it has to be in the correct format, a CSV file with only the name and number. Using Microsoft Excel create a list of contacts on your PC. Ensure ...
How do I forward Avaya IP Office mailbox messages from one mailbox to another? You can forward a message to a different mailbox or to several mailboxes at the same time. If you forward a message you can add a comment to the start of the message. To ...
How do I change the Avaya IP Office mailbox access code? You can set an access code for your mailbox which will be requested whenever you access the mailbox to collect messages. It must be between 4 and 15 digits long. Setting and changing a mailbox ...
How do I create a desktop shortcut for Avaya IP Office Manager? To create a shortcut simply: Click on Start and then Programs or All Programs (depending on your version of Windows). Click on the IP Office folder. Right click on the Manager ...
How do I change/record a Hunt Group mailbox greeting on Avaya IP Office? To change or record a Hunt group mailbox greeting, follow the steps below: Dial *17 from any extension. Enter the hunt group mailbox number. If you are prompted to enter a ...
How do I display the name for incoming callers in my Avaya IP Office directory? To display the name you'll need to have Calling Line Identity Presentation (CLIP) on your lines. To order or to speak to someone about CLIP please contact us. Once ...
Why do I need maintenance & support of my Avaya IP Office phone system? Without first class maintenance services on your communication system, you may find yourself cut off from your customers, suppliers and data by even a minor problem. We offer ...
How can I call forward my incoming Hunt Group calls on Avaya IP Office phone to an external number? Before you start you may want to print out this long list of instructions. 1. First create a Dummy User Right click on User and select New Enter ...
My Avaya IP Office system is not on a network. How do I connect & log in? If your IP Office is not on a network and you wish to log in and connect to your IP Office system follow the steps below: Connect an Ethernet cable to the LAN or the WAN (OAM) ...
Where can I download Avaya IP Office Manager for Release 9 and above? This download is for IP Office version 9 and above only. If you're not sure which version you're using, check your system documentation. Before downloading & installing IP ...
How do I switch voicemail on / off on my Avaya IP Office extension? You can use the following IP Office dialling short codes to control your Voicemail. Dial *18: To turn your Voicemail on. Calls will go to voicemail when you are busy or don't answer. ...
How do I change a personal mailbox greeting on Avaya IP Office? To change your personal Mailbox Greeting, follow the steps below: Dial *17 from your extension. If you are prompted to enter your mailbox number, enter your extension number. If you are ...
What are the mailbox commands of Avaya IP Office? The following is a list of frequently used mailbox commands that are available after dialling *17 when you have logged into the mailbox; Call back sender: Press ** Change mailbox code: Press *04 ...
How do I set up conferencing on my Avaya IP Office? There are 3 ways to set up a conference which can have between 3 and 64 users: Using the Conference Button on your phone. Using Conference Add (*47) - this will mean that the conference chairperson ...
How can I listen or intrude on a user's calls on Avaya IP Office? Call Listen allows one user to listen in on another user's call but does not allow that user to be an active participant. This is a 'listen only' feature. Call Intrude allows one user ...
How do I setup a Hunt Group queuing announcement on Avaya IP Office? To setup your Hunt Group queuing announcement follow these simple steps:- Log in to IP Office Manager. Select the User or Hunt Group for which announcements are required. ...
How do I log into the Avaya IP Office Manager and connect to the Avaya IP Office system? To log in and connect to your IP Office system follow the steps below: Double click on the IP Office Manager icon on your PC's desktop or click on Start > All ...
Where can I download Avaya IP Office Manager? This download is for IP Office version 8.1 and below only. Don't download it if you have an IP Office 9.0 and above. Instead, you'll need to use the IP Office Admin DVD. If you're not sure which version ...