Which CISCO Unified IP Phones are supported by CISCO Business Edition 3000 to use as an Attendant Console
Using Cisco Unified IP Phone 8961 as an Attendant Console
Cisco Business Edition 3000 supports the Cisco Unified IP Phone 8961 which, can be used as an attendant console when a Cisco Unified IP Color Key Expansion Module (KEM) is attached to the phone. For information on connecting a KEM, see Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP).
The addition of the KEM expands the number of buttons that are available to the Cisco Unified IP Phone 8961 to 41 buttons for use as an attendant console. This provides the user with up to 40 buttons that can be used as speed dials, line buttons, or other features as required.
Using Cisco Unified IP Phone 7962, 7965, and 7975 as an Attendant Console
Cisco Business Edition 3000 supports the Cisco Unified IP Phone
7962, 7965, and 7975 which, can be used as
an attendant console when a Cisco Unified IP Phone Expansion Module 7915 or
Cisco Unified IP Phone Expansion Module
7916 is attached to the phone. For information on connecting a Key Expansion
Module (KEM), see Cisco Unified IP Phone Expansion Module
7915 and Cisco Unified IP
Phone Expansion Module 7916 .
The addition of the KEM expands the number of buttons that are available to the Cisco Unified IP Phone 7962, 7965, and 7975 by 48 buttons when two Key Expansion Modules are added for use as an attendant console. This provides the user with extra buttons that can be used as speed dials, line buttons, or other features as required.
Configuring the Key Expansion Module
The system administrator uses the Usage Profile of the Cisco Business Edition 3000 Administrative Interface to set up a usage profile for an attendant console. Using the Phone Button Template, the administrator can configure the buttons that are available when one or two KEMs are attached to the phone.
Button number 1 is automatically designated as a line by the system because button number 1 is used to correlate the phone and user when the user extension is assigned to line 1 on the phone. You cannot update Line Button 1.
The Phone Button Template is automatically provisioned with speed dials for the buttons that are available. The system administrator can use the Phone Button Template to change the function of the buttons that are available.
During migration all speed-dial details are saved and migrated to the new system.