What is SPA8800 Gateway 

SPA8800 is a small business analog gateway that supports the following functionality:

• Analog trunking (FXO) to the PSTN
• Devices such as analog phones and fax machines
  

Cisco Business Edition 3000 is not responsible for upgrading SPA8800 firmware. Therefore, users must upgrade SPA8800 to the latest firmware (version 6.1.7 or later) prior to setting up analog trunks and lines on the Cisco Business Edition 3000.

Note The user interface for SPA8800 gateway interface is supported in English only. When the user interface on the Cisco Business Edition 3000 is changed to another language, the options in the Advanced Options drop-down menu for the device or gateway remain in English.

Cisco Business Edition 3000 supports connection to SPA8800 using static IP addresses only.

Overview

To correctly configure the SPA8800, perform the following procedures in sequence:

Procedure

Step 1 Configure the Related Connections on the Cisco Business Edition 3000 GUI

Step 2 Configure the SPA8800 Analog Phones on the Cisco Business Edition 3000 GUI

Step 3 Perform the Initial Setup on the SPA8800 for IP Addresses using SPA Interactive Voice Response

Step 4 Configure settings for TFTP on the SPA8800 GUI

Configure the Related Connections on the Cisco Business Edition 3000 GUI

You must configure the SPA8800 device in the Cisco Business Edition 3000 first, and then add Phone 1 or Line 1 for the SPA8800 device.

Use the following procedures to add, edit, or delete SPA8800 connections on the Cisco Business Edition 3000 GUI.

Add SPA8800 connections from the PSTN Connections page

Perform the following procedure to add SPA8800 connections from the PSTN Connections page:

Procedure

Step 1 From the PSTN Connections page, click the Add PSTN Connection... button.

The Add PSTN Connection window appears.

Step 2 Choose the connection type FXO, and then click Next.

The Device options appear.

Step 3 Select SPA8800 from the Device Type drop-down menu, and choose Add Device from the Device drop-down menu.

Step 4 Enter the MAC address, IP address, and description. The name is derived from the MAC address. Click OK.

The new device is now listed as an option under Device in the Add PSTN Connection window.

Step 5 Select the new device from the drop-down list and click Next.

Step 6 From the drop-down menu, select a service provider. Click Next.

The Connection Settings appear.

Step 7 Enter the appropriate connection settings and advanced settings.

Step 8 Click Finish to complete the addition of the device.

Note Any changes that you make on the SPA8800 connection and phone causes the SPA8800 to reboot. 

Reboots for configuration changes can take several minutes to take effect.

Edit SPA8800 connections from the PSTN Connections page

Procedure

Step 1 To edit a connection, choose Edit for that connection, as shown in the following illustration.

Step 2 From this window, you can edit the Description, Direct Inward Dial (DID) Number, Line Usage fields, and Advanced Settings.

Step 3 Choose Save in the Edit window to save your edits.

Note Any changes that you make on the SPA8800 connection and phone causes the SPA8800 to reboot. 

Reboots for configuration changes can take several minutes to take effect.

The device reset dialog appears to notify the user that the SPA8800 device is being reset and that all calls for the associated phones and PSTN connections will be disconnected.

Delete SPA8800 connections from the PSTN Connections page

Procedure

Step 1 To delete a connection, choose Delete for that connection from the PSTN Connection table.

Note A warning appears for connections that are configured for Emergency Calls Only, indicating that the DID used for the connection can no longer be used as an ELIN. 

Step 2 The deletion will not occur for Line 1 if Phone 1 is not configured, and the user will get a message saying that the port is a master port and it can be deleted only as part of the SPA8800 device deletion. In all other cases the device reset dialog will appear notifying the user that the SPA8800 device will be reset and all calls of the associated phones and PSTN connections will be disconnected.

Step 3 The connection is removed from the PSTN Connections list.

Note An associated device is not deleted as a result of removing the connection. A device can be deleted only from the Devices page. 

Any change made on the SPA8800 connection and phone results in a reboot of the SPA8800. Reboots for configuration changes can take several minutes to take effect.

Configure the SPA8800 Analog Phones on the Cisco Business Edition 3000 GUI

Use the following procedures to add, edit, or delete SPA8800 analog phones and other devices from the Cisco Business Edition 3000 GUI.

Add a SPA8800 analog phone from the Phones page

Procedure

Step 1 From the Phones page, click the Add Phone button.

The Add Phone window appears.

Step 2 Choose Analog Phone (SPA8800) from the drop-down menu.

Step 3 Choose Add Device from the Device Name drop-down menu to add a new SPA8800 and proceed to Step 4.

To select an existing SPA8800, proceed to Step 5.

The Add Device window appears.

Step 4 Enter the MAC address and the IP address (the name is derived from the MAC address) of the new SPA8800.

Click OK. Devices are added through modal dialog box, with a value returned to Add Phone dialog box.

The Device Name now appears in the Add Phone window, along with the Device Port. Proceed to Step 6.

Step 5 To add an existing SPA8800, select a device name from the drop-down list. Only available ports are listed in the Device Port field. If certain ports are unavailable, the Device Port field defaults to the next available port.

The Phone Name is filled out automatically based on the SPA8800 MAC address and port number.

Step 6 Choose an extension from the drop-down menu.

All configured extensions are listed in the drop-down menu.

Step 7 Click OK to add the phone and return to Phones table.

Note Any change made on the SPA8800 connection and phone results in a reboot of the SPA8800. Reboots for configuration changes can take several minutes to take effect. 

Edit a SPA8800 analog phone from the Phones page

Procedure

Step 1 To edit an analog phone, click the Edit button for that phone in the Phones table.

The Edit window appears.

Step 2 Edit the description and extensions.

Step 3 Click Save in the Edit window to return to the Phones table.

Note Any change made on the SPA8800 connection and phone will cause the SPA8800 to reboot. Reboots for configuration changes can take several minutes to take effect.

The device reset dialog box will appear notifying the user that the SPA8800 device will be reset and all calls of the associated phones and PSTN connections will be disconnected.

Delete a SPA8800 analog phone from the Phones page

Procedure

Step 1 To delete a phone, click the Delete button for that phone in the Phones table.

Step 2 The delete will not occur for Phone 1 if Line 1 is not configured and the user the user will get a message telling them that the port is a master port and it can only be deleted as part of the SPA8800 device deletion.

In all other cases the device reset dialog box will appear notifying the user that the SPA8800 device will be reset and all calls of the associated phones and PSTN connections will be disconnected.

Step 3 The phone is removed from the Phones page.

Note Any change that you make on the SPA8800 connection and phone causes the SPA8800 to reboot. 

Reboots for configuration changes can take several minutes to take effect.

Edit SPA8800 devices from the Devices page

Procedure

Step 1 In the Devices page, locate the SPA8800 you wish to edit and click the Edit button under the Actions column.

The Edit window appears.

Step 2 From this window, you can edit the MAC address, IP address, description, and advanced settings.

Step 3 Click Save in the Edit window to return to the Devices page.

Any change made on the SPA8800 connection and phone will cause the SPA8800 to reboot. Reboots for configuration changes can take several minutes to take effect.

Delete SPA8800 devices from the Devices page

Procedure

Step 1 To delete an SPA8800, locate the SPA8800 you wish to delete and click the Delete button in the Actions column.

The Confirm Delete window appears. Listed in this window are all phones and PSTN connections associated with this SPA8800.

Step 2 Click Delete to confirm deletion of the SPA8800.

Note If the SPA8800 you wish to delete has one or more FXO connections that are configured for emergency calling, any associated ELINs will be removed. 

Any change made on the SPA8800 connection and phone will cause the SPA8800 to reboot. Reboots

for configuration changes can take several minutes to take effect.

DID and ELIN configuration

DIDs for the trunk is configured on the same page as translation patterns, attendant numbers, directory numbers, or hunt lists in order to route incoming calls. Simply placing a DID on a trunk does not allow it to associate with a particular station within the system. In the case of the All Call Types option, customers are responsible for determining how calls on a trunk are routed (for example: attendant number or directory number).

In the case of Emergency Calls Only, a call-back pattern is set up that ensures that incoming calls are routed to the last number that called out on that particular gateway.

If an ELIN is associated with an analog trunk, Cisco recommends that it be configured on that analog trunk.

If the ELIN is using a digital gateway (example: T1 or PRI connection), Cisco recommends that it be configured on the site.

To confirm that the configuration for emergency calling is successful, after the SPA8800 is configured, go to the site page and confirm that the DID for that trunk is listed as an ELIN. If it is not listed as an ELIN, check the other sites to see if it appears on one of them, it may have been set up on the wrong site. If this happens, check the IP address and subnet settings in Cisco Business Edition 3000 to ensure that the gateway is registering at the correct site.

Note The manner in which a particular SPA8800 is associated with a site is based on the IP address and the subnets that have been set up for that site. 

PSTN Connection Settings

Perform the Initial Setup on the SPA8800 for IP Addresses using SPA Interactive Voice Response

The SPA8800 requires setup through the SPA Interactive Voice Response (IVR) menu to locate the Cisco Business Edition 3000.

Use the following procedure to perform this setup.

Procedure

Step 1 Connect an analog phone to port 1.

Step 2 Go off hook and enter the configuration menu by pressing the * (star) key four times.

Step 3 Enter 101 followed by the # (pound) key to set the Internet connection type, followed by 1# to set it to static IP addressing.

Step 4 Enter 111# to set the static IP address.

Note DHCP must be set to Disabled; otherwise you hear Invalid option if you try to set this value. A password is required.

Step 5 Enter IP address using numbers on the telephone key pad. Use the * (star) key to enter a decimal point, followed by the # (pound) key. Press 1 to save the configuration change.

If, while entering a value (for example, an IP address), you decide to exit without saving any changes, you must press the * (star) key twice within a half-second window of time. Otherwise, the entry of the * (star) key will be treated as a dot (decimal point).

Tip To enter IP address, use numbers 0 - 9 on the telephone key pad and use the * (star) key to enter a decimal point. 

Step 6 Check the subnet mask by entering 120#.

Step 7 If necessary, change the subnet mask by entering 121#.

Step 8 Set the default gateway IP address by entering 131#, and then check the gateway IP address by entering 130#.

Step 9 Hang up the phone for the values to take effect.

Configure settings for TFTP on the SPA8800 GUI

Procedure

Step 1 Enter the web interface using the following URL: http://IP_Address_Of_SPA/admin/advanced

If you have problems accessing the SPA8800 device using the web interface, the issue may be a problem with Cisco Discovery Protocol (CDP).

By connecting your laptop directly to the SPA8800 using an Ethernet cable, you can access the SPA8800 administrative interface to enable/disable CDP by choosing Network > Wan Status > VLAN Settings > Enable CDP.

Step 2 Set the default password.

Step 3 Set the TFTP address for syncing the SPA8800 configuration from the Cisco Business Edition 3000.

Step 4 Click the Voice button on the upper left corner and then click the Provision tab, as shown in the following illustration.

 Step 5 In the Profile Rule field, specify the TFTP protocol and the IP address of the Cisco Business Edition 3000.

Note In the example in the previous illustration, tftp://192.168.2.251/spa$MA.cnf.xml is the TFTP 

protocol where 192.168.2.251 is the IP address of the Cisco Business Edition 3000.

SPA8800 treats $MA as a placeholder for its own MAC address. $MA must be entered in capital

letters. For more information, see http://www.cisco.com/en/US/docs/voice_ip_comm/csbpvga/ata/

provisioning/guide/Cisco_Small_Business_IP_Telephony_Provisioning_Guide.pdf.

Note  Only TFTP is supported in the current release. 

Step 6 Click the Submit All Changes button.

Step 7 Reboot the SPA8800 now.

This can be done by unplugging the power cord for the SPA8800 and plugging it back in.

SPA8800 Feature Codes

The following table lists the feature codes that are supported for SPA8800.

SPA8800 Limitations

1 The Do Not Disturb (DND) setting cannot be configured for SPA8800 analog phones.

2 Music On Hold (MOH) is not supported on the SPA8800 analog phones.

3 Blind Transfer is not supported on the SPA8800 analog phones.

4 Call Forwarding must be set from the Cisco Business Edition 3000 and not from the SPA8800.

5 In a clear call scenario, such as the updating of phones or PSTN connections on the SPA8800 gateway, Cisco IP Phones with active PSTN calls receive a fast busy tone when a corresponding active FXO line is cleared.