What are Connection Groups

What are Connection Groups

What are Connection Groups


Prior to Release 8.6.4, Cisco Business Edition 3000 supported the configuration of single connection group for each site consisting of local connections only or all connections in the system or a custom selection of the available connections.


With Release 8.6.4, the administrator can configure different connection groups for each site. A connection group is a group of PSTN connections that is used to route a particular group of calls. The criteria for configuring the connection groups include the class of call and the outside dial code. Each connection group is a group of PSTN connections with a route list and a route group with selected connections.


You can configure only the internal gateway during the First Time Setup. Therefore, the calls are routed through the internal gateways after the First Time Setup. A default system-generated “All Connections” group is created which includes all the gateways configured on the Cisco Business Edition 3000. The PSTN connections are listed in the order of SIP connections, MGCP connections, PRI connections, CAS connections and SPA analog gateways. The connections are further ordered based on the description. Every site is configured to use All Connections group to route PSTN calls.


Note If you have upgraded the Cisco Business Edition 3000 from an earlier version to Release 8.6.4, a system-generated connection group is formed which includes all the gateways in that site before the upgrade. The naming convention for this connection group is <<SiteName>> Connections. Each site will be associated to its respective connection group. By default, the sites will use their connection groups. When a new site is created, the system creates the All Connections connection group and uses it as the default connection group.


New configuration groups can be created using the Cisco Business Edition 3000 Administrative Interface corresponding to the gateway usage of each site. All the calls from this site will be routed through the corresponding connection group. You can configure the connection groups using the Cisco Business Edition 3000 Administrative Interface on the Connections > Connection Groups page. For more information about the parameters to configure a connection group using the Cisco Business Edition 3000 Administrative Interface, see Table below. An error message appears if there are no PSTN connections in the connection group.



Setting


Description


Name 

 

Specifies the unique name of the connection group.

 

This name cannot exceed 47 characters and can contain only alphanumeric characters, periods (.), underscores (_), hyphens (-), or space ( ).

 

By default, there are 2 system-generated connection groups:

  • All Connections—A system-generated connection group, which includes all the gateways in the system, listed in the order of SIP connections, MGCP connections, PRI connections, CAS connections and SPA analog gateways.
  • <<Sitename>> Connections—A system-generated connection group formed after migration to Release 8.6.4, which includes all the gateways on that site before migration.

 

By default, each site uses its respective connection group. When a new site is created, the All Connections connection group is created by the system and will be used as a default connection group.

 


Description

 
Specifies the description of the connection group.

 

The description can include up to 128 characters, but it cannot include quotation marks ("), percentage sign (%), ampersand (&), backslash (\), or angle brackets (<>).

 

Note

The description for All Connections is system-generated and you cannot modify the description.
                                   

 

PSTN Connections

 

Specifies the number of PSTN connections selected to be a part of the connection group.


 

 Actions

 

 You can perform the following actions on the connection groups:

  • View—Click to view the list of all connections that are a part of the All Connections group. This is a system-generated connection group and includes all connections added into the system, in the same order as configured.

 

Note

This option is available for the All Connections group only. You cannot edit or delete this connection group.

 

  • Edit—Click to edit the settings of the corresponding connection group. Refer to the parameters explained under the Add Connection Group Information for editing the connection groups.

 

Note

If the connection group is empty, calls from site will not work correctly.

 

  • Delete—Click to delete the connection group from Cisco Business Edition 3000.

 

Note

A connection group may be used to route calls in a particular site. If you delete a connection group and if there are no other connection groups on the site, the PSTN calls will not be routed properly.

 

 

Add Connection Group

 

Click to add a new connection group. Note If the connection group is empty, calls from site will not work correctly.

 

 

Add Connection Group Information

 


 General Information

 

Name 

 

Enter the name for the connection group.


 

Description


Enter the description for the corresponding connection group.


 

PSTN Connections Information

 

Calls will be routed in top-down order within the connection group. Move preferred PSTN connections to the top of the list of selected connections.

 

This option allows you to choose from a list of gateways added to your system to be used for routing PSTN calls made from phones placed in this site. You can order the selected PSTN connections you wish to use.

 

 

Add 


Select the required connection and click Add to route the PSTN calls.

 

Remove 


Select the connection in the required area and click Remove to remove the connection group.

 

Add All  

 

Click Add All to select and add all the available PSTN connections.

 

Remove All

 

Click Remove All to select and remove all the selected PSTN connections.

 

Save

 

Click Save to save your changes.

 

Reset

 

Click Reset to discard your changes and display the saved data.

 

OK

 

Click OK to configure a new connection group to route the PSTN calls.

 

Cancel

 

Click Cancel to discard the configuration.



All calls from the site will be configured to use the corresponding connection group. The configuration of PSTN call routing allows you to:

  • Route all calls through a single connection group
  • Route calls through different connection groups based on outside dial code
  • Route calls through different connection groups based on a combination of outside dial code and class of call

 

The connection group for redial and click-to-call depends on the outside dial code used during translation of E.164 number to a national number. The administrator configures the outside dial code for redial and click-to-call calls for each site.

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