Set up Exchange-based email accounts

Set up Exchange-based email accounts

Set up Exchange-based email accounts

Set up your email account using the Outlook for iOS app available from the Apple Store or the built-in iOS mail app.


iOS Outlook app Use Outlook for iOS



NOTE  Outlook for iOS requires iOS 8.0 or higher. App availability varies by country so find out what's available in your country. If the app is incompatible with your device, try adding your mail account using the built-in mail app that comes with your device.

  1. Download the Outlook for iOS app from the Apple Store if you haven't installed it yet.

    If you already have it installed, open it, then tap Settings > Add Account.

  2. Tap Exchange if you're using an Exchange-based mail account.


    Add an Exchange account

  3. Type your full email address, for example tony@contoso.com, type your password, and then tap Sign in. Outlook for iOS begins syncing.

    TIP  If you get a time-out message, your password or other information might be incorrect. Retype the information, and then try again.

  4. Tap one of the icons to view your calendar, files, or contacts in the app.


    Select an icon to view your mail, calendar, people (contacts), files, or settings

  5. To learn more about using Outlook for iOS, tap Settings > Help. Or, see Frequently asked questions about Outlook for iOS and Android

Add another account

Delete an account

  1. Tap Settings.

  2. Tap the account you want to delete.

  3. Select Remove Account, and then select From Device or From Device & Remote Data.


Built-in iOS mail app Use the built-in iOS mail app




  1. Tap Settings > Mail, Contacts, Calendars >Accounts > Add account > Email.


  2. In the Add Account page, tap Exchange.


    Select the type of account you want to add


  3. Enter your full email address, for example tony@contoso.com, and your password, and then tap Next.


    Add your email address and password

  4. By default, Mail, Contacts, and Calendar information are synchronized. Tap Save.

  5. If you're prompted to create a passcode, tap Continue and type a numeric passcode. If you're prompted and don't set up a passcode, you can't view this account on your device. You can also set up a passcode later in your settings.

Not working? Make sure you entered your email and password correctly and try again. You can also try setting the account up manually following the steps in the section Set up IMAP or POP email accounts, but selecting this method will only add your email, not your calendar or contacts.



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