Restrictions

Restrictions

Restrictions

Your system administrator must enable some of the features described in this guide (for example, retrieving voice-mail messages using e-mail, configuring voice-mail notifications, or using live reply). If you are unable to access a feature, contact your system administrator to ensure the function is enabled on your system.

 

Cisco Unity Express is subject to an erroneous login limit as set by your system administrator.

 

There are two types.  

  • There may be a limit on the number of incorrect consecutive logins allowed, after which the system administrator is required to restore the user’s login rights.  
  • Depending on the configuration by your system administrator, login may be temporarily disabled for the user for a time period after several consecutive unsuccessful log in attempts.

 

If a Cisco Unity Express voice-mail session is in progress, a second session for the same user cannot be initiated. This does not apply to voice-mail sessions that are initiated by an Internet Message Access Protocol (IMAP) client, such as Microsoft Office Outlook.

  • If you initiate a voice-mail session by using your Cisco Unified IP phone to call your voice-mail system, attempting to log in to VoiceView Express cannot preempt the voice-mail session.  
  • If you are logged in to VoiceView Express, using your Cisco Unified IP phone to call your voice-mail system preempts the VoiceView Express session. The VoiceView Express session is automatically logged out without notification.  
  • If you are logged in to VoiceView Express, logging in to a second VoiceView Express session from a different phone preempts the first session. The first VoiceView Express session is automatically logged out without notification. 3

 

VoiceView Express has an inactivity timeout parameter, after which the VoiceView Express session is automatically logged out without notification.

  • If you are logged in to VoiceView Express using your Cisco Unified IP phone and you receive an incoming call, the call information appears on the phone display. Lifting the handset or pressing the Headset or Speaker button connects the call. Depending on which Cisco Unified IP phone you have, you can return to the VoiceView Express session if the call is terminated before the session is ended by the inactivity timeout parameter. Otherwise, the VoiceView Express session will be automatically logged out without notification. For more information, see the user’s guide for your Cisco Unified IP phone. See http://www.cisco.com/en/US/products/sw/voicesw/tsd_products_support_category_home.html

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