Recording a Live Conversation

Recording a Live Conversation

Recording a Live Conversation


On receipt of a call, you can initiate the live record function to record the conversation. The recorded conversation is stored as a message in your mailbox and you can access and manage it similarly to ordinary messages. The recording function can only be initiated by a subscriber at the subscriber’s extension location.


Caution
See disclaimer statement relating to recording a conversation: DISCLAIMER FOR RECORDING A CONVERSATION.


To record a conversation:


Step 1
While in your conversation, press the conference (Confrn) button. The current conversation is put on hold.


Note
Depending on your Cisco IP phone, you may need to press More, then press Confrn.


Step 2
Dial the live record pilot number provided by your system administrator.


The call request is forwarded to the system’s live record pilot number. Cisco Unity Express receives the request and initiates the recording function.


Step 3
To begin recording, again press the Confrn button.


Note
Cisco Unity Express sends periodic beeps to remind participants that the call is being recorded. These beeps are not part of the recording.


Step 4
To end the live record function, press the End button or hang up.


The recorded conversation is saved as a voice message in the mailbox of the subscriber who initiated the recording.



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