Managing Message Settings

With the Message Notification feature, the voice-mail system informs you of new voice mail, based on preference and schedule, by calling a phone or numeric pager, or by creating and sending a text message to a text pager or an e-mail address. The types of messages for which you can send notifications are configured by the system administrator.

Note

Not all menu items are valid for all users. If you receive a “message notification is disabled” message while attempting to perform this procedure, this feature is disabled.

To edit or configure message notification settings:

Step 1

Perform the steps in the “Logging In To VoiceView Express” section to display the personal Mailbox menu.

Step 2

From the Personal Mailbox menu, choose My Options and press Select.

Step 3

From the My Options menu, choose Message Settings and press Select.43

Step 4

From the Message Settings menu, choose Message Notifications and press Select.

Step 5

Choose the notification device to be configured and press Select.

Step 6

From the device menu, choose any of the following and press Select:

• Turn Off (On) Notifications—Disable or enable the sending of notifications to this device.
  
• Edit Number—Display the Edit Number window for editing the number of a phone based notification device. Then, on the Edit Number window, press << to erase the digits to change. Use the dial pad to enter the new number. Press Submit.
  

Tip

The characters permitted in Number are 0-9. Include any numbers required to access an outside line in the number field. Removing the phone number by leaving it blank automatically disables this device.

• Extra Digits—Display the Edit Extra Digits window for changing or configuring extra digits to be dialed after this phone based device answers. Then, press << to erase the digits to change, if required. Use the dial pad to enter an extra digit. To enter a plus sign (+), press # and continue to press # to choose “+” from the subsequent menu. Repeat for each extra digit to be added, then press Submit.
  

Tip

The characters permitted in extra digits are 0-9, #, *, and to insert a pause use a plus sign (+). Up to 64 characters are permitted.

• Notification Preference—Display the Notification Trigger menu for editing the notification preferences for this device. Then, choose the desired trigger and press Select. If the specified trigger is not allowed, an error message appears.
  
• Notification Schedule—Display the Notification Schedule menu. See the “Editing the Notification Schedule” to use the Notification menu for a device.
  

If the notification device is a text pager or an e-mail device, choose any of the following additional items from the device menu and press Select:

• Edit E-mail Address—Display the Edit Number window. Then, (optionally) press << to erase the portion of the address to be changed. Use the dial pad to enter the address. To enter a hyphen (-), underline (_), or period (.), press 0 and continue to press 0 to choose the desired character from the subsequent menu. To enter the at symbol (@), press * and continue to press * to choose@ from the subsequent menu. Repeat for each alphanumeric character to be added, then press Submit.
  
• Attach Voice Message Yes (No)—Enable or disable the Attach Voice Message feature for notifications. This item is for e-mail only.
  
• Edit Text—Add or edit text be added to the body of a notification. Press << to erase the portion of the text to be changed. Use the dial pad to enter the new text, then press Submit.
  

7